Owners have reported 4 crashes, 3 fires and 1 injury to NHTSA for the 2019 Audi E-Tron. These are unverified owner reports, not confirmed defect rates.
Owner complaints27
ELECTRICAL SYSTEM
Owners of the 2019 Audi E-Tron frequently report issues related to the electrical system, with several complaints highlighting problems with the high-voltage battery module and the SX6 battery control module. Typical symptoms include electrical malfunction alerts, inability to charge, and reduced driving range. These issues often appear around the 70,000 to 100,000-mile range, though some occur much earlier, even at purchase. Safety implications are significant, with reports of overheating batteries, potential fire hazards, and sudden vehicle immobilization. Prospective buyers should be aware of the ongoing unresolved recalls and the potential for costly repairs related to these electrical failures.
Severity signals: 1 crash, 1 fire, 0 injury reports
Owner complaints9
POWER TRAIN
Owners report that the 2019 Audi E-Tron experiences issues primarily related to propulsion and rolling when in gear. Several complaints describe a sudden loss of propulsion due to coolant intrusion into the rear electric motor, which is identified as a manufacturing defect. Additionally, multiple owners mention that the vehicle rolls freely in drive or reverse without an effective brake hold, even on inclines, leading to one reported crash. These issues often occur shortly after recall services or within a few months of ownership, with some repairs reaching significant costs. Safety implications include loss of control and potential collisions, making these concerns particularly relevant for used car buyers.
Severity signals: 1 crash, 0 fire, 0 injury reports
Owner complaints9
UNKNOWN OR OTHER
Owners of the 2019 Audi E-Tron frequently report issues with the sunroof, including leakage and spontaneous explosion, with some vehicles showing these problems beyond 80,000 miles. Complaints also highlight limited battery charging capacity due to a recall, with some owners experiencing reduced range and performance degradation over 18 months. Additionally, a crash incident involving sudden, uncontrollable acceleration is noted, raising safety concerns. These issues, along with reports of unintended tailgate operation and dashboard warping due to water ingress, suggest potential safety and reliability challenges for prospective buyers.
Severity signals: 1 crash, 0 fire, 0 injury reports
Owner complaints6
FUEL/PROPULSION SYSTEM
Owners report issues with the high voltage battery system in the 2019 Audi E-Tron, often related to a recall for potential fire hazards. Complaints frequently mention difficulties obtaining necessary parts for inspection and software updates, resulting in prolonged unresolved issues. Symptoms described include warning lights for electrical system malfunctions, significant range decline, and in one instance, a charging port fire. These issues appear to occur across various mileage ranges, with some reports around 63,000 miles. Safety implications include the risk of fire and potential electric failures while driving, making it crucial for prospective buyers to confirm recall work has been completed.
Severity signals: 0 crash, 1 fire, 0 injury reports
Owner complaints4
SERVICE BRAKES
Owners of the 2019 Audi E-Tron frequently report issues with the service brakes, including "Parking Brake Malfunction" and "Brake System Fault" warnings, along with a clicking noise or resistance when pressing the brake pedal. One owner mentions the brake pedal occasionally failing to return fully, leading to a slight roll while parked. Another owner describes an instance where the brakes engaged unexpectedly while driving at 50-55 mph, causing a momentary hard stop. Complaints also highlight premature brake wear, with one owner needing new brakes and rotors just two days after purchase. Additionally, some report a persistent squeaky noise from the brakes. These issues are reported across varying mileages and can have safety implications, such as unexpected braking and reduced braking performance.
Owner complaints3
ENGINE
Owners of the 2019 Audi E-Tron report issues related to the engine, including sudden loss of motive power and engine fires. Complaints frequently mention warning lights illuminating and messages indicating major system failures, often occurring around 30,000 miles. One report details an engine compartment fire while the vehicle was parked, resulting in total destruction. Another describes engine stalling during a left turn at approximately 5,000 miles, with no identified cause. These reports highlight potential safety implications, such as vehicle fires and unexpected stalling, which may concern prospective buyers.
Severity signals: 0 crash, 1 fire, 0 injury reports
Owner complaints2
VISIBILITY/WIPER
Owners of the 2019 Audi E-Tron report issues with the vehicle's visibility and wiper systems. Complaints frequently mention that after a software update for the rear camera, the rear wiper unexpectedly activates once when the vehicle comes to a complete stop if the front wipers have been triggered by water on the windshield. Additionally, multiple owners describe the rear backup camera as having poor visibility in low light, with images appearing dark and grainy, making it difficult to see obstacles while reversing. These issues are noted to occur under normal operating conditions and have been consistent since ownership, suggesting potential design or hardware defects. Safety implications include reduced visibility and increased risk of accidents when reversing, particularly in low-light environments.
Owner complaints2
VISIBILITY
Owners of the 2019 Audi E-Tron report issues with water leakage through the sunroof, even when it is fully closed. Complaints frequently mention water entering the vehicle during rainy conditions, leading to water accumulation in the footwell and leakage onto the infotainment system and other electronics. These issues are noted at varying mileage, with one report at approximately 5,000 miles and another at 170,000 miles. No reports indicate crashes, fires, or loss of control related to these issues. Used car buyers should be aware of potential water ingress problems that may affect the vehicle's electronics and interior, potentially requiring costly repairs.
Owner complaints2
VEHICLE SPEED CONTROL
Owners of the 2019 Audi E-Tron report issues related to vehicle speed control, particularly involving brake system failures and unintended acceleration. One complaint describes a complete brake system failure, including alerts for multiple electrical components and an inability to engage the brakes or use electric gear paddles, resulting in the vehicle coasting to a stop. Another owner reports two instances of sudden unintended acceleration, once on a highway and once on a dirt road, requiring them to pump the brakes to regain control, with no use of cruise control or interference from floor mats. These incidents highlight potential safety implications, such as loss of control, though no crashes or injuries are mentioned. Buyers considering this vehicle should be aware of these reported issues, as they may affect driving confidence and safety.
Owner complaints2
FORWARD COLLISION AVOIDANCE
Owners report that the 2019 Audi E-Tron experiences issues with its forward collision avoidance system, specifically with the Audi Pre Sense and Adaptive Cruise Assist features. Complaints frequently mention unexpected emergency braking when no obstacles are present, such as when traveling over dips in the road, which poses a risk of rear-end collisions. Additionally, owners describe the Adaptive Cruise Assist becoming unavailable intermittently, accompanied by error messages, and the vehicle occasionally stopping abruptly when adjacent to vehicles in left turn lanes. These issues suggest potential safety implications, including the risk of sudden stops and braking without cause, which may be concerning for potential buyers seeking reliability in advanced driver assistance systems.
