The 2024 Acura ZDX has good reliability. There are 4 recalls and 45 owner complaints on file for the 2024 Acura ZDX. Severity signals include 2 crash-related complaints. The most commonly reported problem areas are: Unknown Or Other (8), Service Brakes (8), Electrical System (7).
ZDX reliability snapshot
76/100
Latest model-year reliability score
4.0/5
RepairPal rating (good)
Data sourced from Auto Reliability Index, aggregating NHTSA recalls, owner complaints, and RepairPal repair-cost records.
Used-car research
Research the Acura ZDX before checking the VIN
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Owner-reported problem categories from NHTSA complaint filings. Counts reflect complaints per category for the most-recent model year on file.
Unknown Or Other8
Service Brakes8
Electrical System7
Forward Collision Avoidance7
Service Brakes, Hydraulic4
Back Over Prevention3
Pre-purchase inspection checklist for the 2024 Acura ZDX
Hands-on checks distilled from real NHTSA complaint patterns and recall histories. Bring this list to a test drive or mechanic inspection.
☐Test service brakes for delayed engagement or unexpected activation
☐Check forward collision avoidance system for false activations
☐Inspect infotainment system for functionality after software updates
☐Verify door locks and remote access work properly
☐Ensure reverse automatic emergency braking does not engage unnecessarily
☐Confirm vehicle remains stationary when in Park
What owners reported
2024 Acura ZDX owner complaints in detail
Owners have reported 2 crashes and 2 injuries to NHTSA for the 2024 Acura ZDX. These are unverified owner reports, not confirmed defect rates.
Owner complaints13
SERVICE BRAKES
Owners of the 2024 Acura ZDX frequently report issues with the service brakes, including delayed brake engagement and unexpected activation of emergency braking systems. Common symptoms include the brake pedal going to the floor, the vehicle failing to stop promptly, and automatic braking systems engaging without apparent cause. These issues are noted at various mileages, with some reports as early as 100 miles and others around 11,000 miles. Safety implications are significant, with multiple owners describing near-misses in traffic and the vehicle unexpectedly stopping or failing to stop. These patterns suggest potential risks for used car buyers considering this model.
Owner complaints8
UNKNOWN OR OTHER
Owners report several issues with the 2024 Acura ZDX, primarily involving the infotainment system and HVAC functionality. Complaints frequently mention that after software updates, the infotainment system becomes inoperable, affecting hands-free Bluetooth, navigation, and climate control interfaces. Additionally, there are recurring reports of the heating system failing in cold conditions, with some owners noting the issue has persisted for over a year. Safety concerns are highlighted with the reverse automatic emergency braking system, which engages unnecessarily, causing phantom braking. These issues are often noted within the first year of ownership, with some owners expressing concerns about the vehicle's reliability and safety.
Owner complaints7
ELECTRICAL SYSTEM
Owners report several electrical system issues with the 2024 Acura ZDX, including problems with door locks, braking systems, and electrical failures. Complaints frequently mention the vehicle failing to unlock with the remote, and some owners note a "door latch system service" error. Multiple owners describe unexpected activation of the automatic emergency braking system, sometimes leading to near-collisions. Additionally, there are reports of significant electrical malfunctions, such as blown fuses and short circuits due to wiring issues, which have led to the vehicle being inoperable or requiring extensive repairs. These problems typically arise within the first few thousand miles, and owners express concerns about potential safety risks, such as vehicle shutdowns or loss of control.
Owner complaints7
FORWARD COLLISION AVOIDANCE
Owners report frequent issues with the Forward Collision Avoidance systems in the 2024 Acura ZDX, specifically involving the Collision Mitigation Braking System (CMBS) and Automatic Emergency Braking (AEB). Complaints frequently mention erroneous activation of the AEB, often without any warning lights, leading to sudden and forceful stops both while driving forward and reversing. These incidents typically occur at low mileages, around 200 miles, and are sometimes accompanied by the inability to disable the system, even when settings indicate it should be off. The unexpected and harsh braking poses a safety risk, as it can lead to potential rear-end collisions, personal injury from the abrupt stops, and an inability to reverse without turning off the vehicle. Potential buyers should be aware of these reported issues, as they may impact safety and drivability.
Owner complaints3
BACK OVER PREVENTION
Owners report that the 2024 Acura ZDX experiences unexpected activations of the reverse automatic emergency braking system. Complaints frequently mention the vehicle engaging the emergency brakes while reversing, even when there are no obstacles present, and sometimes multiple times during a single maneuver. This issue is described as occurring during various reversing scenarios, such as backing out of driveways or parking spots. The sudden braking can leave vehicles stopped in potentially hazardous positions, such as in the middle of the street, which could pose a safety risk if other vehicles are approaching. The complaints do not mention specific mileage ranges or timelines, indicating the issue may occur at any point in the vehicle's use.
Owner complaints2
POWER TRAIN
Owners of the 2024 Acura ZDX report issues with the power train, specifically a case where the vehicle unexpectedly moved while in Park, resulting in a crash. This incident involves the vehicle moving backward on its own after the driver exited, despite the Park indicator being illuminated. Another complaint describes the failure of both the front and entertainment displays, which, while not directly related to the power train, poses a potential safety issue as it affects vehicle operation visibility. These issues occur at an approximate mileage of 2000 miles, and the movement in Park is flagged as a significant safety concern due to the potential for unattended vehicle motion.
Every NHTSA safety recall logged against the 2024 ZDX. A VIN check confirms whether any recall remains unrepaired on a specific vehicle.
BACK OVER PREVENTION, ELECTRICAL SYSTEMNHTSA 26V112000Feb 26, 2026
Honda (American Honda Motor Co.) is recalling certain 2024 Acura ZDX and Prologue vehicles. Due to a software error, the instrument panel display may fail. Additionally, a software error may cause the rearview camera to display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Control and Displays," 111, "Rear Visibility," and 305, "Electric-Powered Vehicles."
Consequence: An instrument panel display that fails to show critical safety information, such as the speedometer or warning lights, increases the risk of a crash or injury. Additionally, the loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash or injury.
Remedy
Dealers will update the vehicle radio control module software, free of charge. Owner letters were mailed April 22, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are TNL and XNK. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning March 4, 2026.
SUSPENSIONNHTSA 25V234000Apr 10, 2025
Honda (American Honda Motor Co.) is recalling certain 2024 Acura ZDX vehicles. The passenger-side front stabilizer bar bracket bolts may have been improperly tightened, which can allow the bolts to loosen and separate from the vehicle frame. A detached stabilizer bar or bracket can damage the vehicle's high voltage cables or EV battery coolant lines.
Consequence: Damaged cables or coolant lines can result in a vehicle shutdown, causing a loss of drive power and increasing the risk of a crash.
Remedy
Dealers will inspect and tighten the bolts, and repair the stabilizer bar and bracket, high voltage cables, and EV battery coolant lines as necessary, free of charge. Owner notification letters were mailed May 30, 2025. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is SLH.
Honda (American Honda Motor Co.) is recalling certain 2024 Acura ZDX vehicles. The front passenger stabilizer bar bracket bolts may become loose and detach from the frame, which can damage the high voltage cables or EV battery coolant lines.
Consequence: Damaged high voltage cables or EV battery coolant lines can cause a loss of drive power, increasing the risk of a crash.
Remedy
Dealers will inspect and tighten the bolts, and repair the stabilizer bar and bracket, high voltage cables, and EV battery coolant lines as necessary, free of charge. Owner notification letters were mailed February 24, 2025. Owners may contact Honda's customer service at 1-888-234-2138. Honda's number for this recall is KKY.
SERVICE BRAKES, HYDRAULICNHTSA 24V614000Aug 15, 2024
Acura (American Honda Motor Co.) is recalling certain 2024 Acura ZDX All-Wheel Drive vehicles. The anti-lock brake system (ABS) may activate unexpectedly and release brake pressure in the vehicle's service brake system.
Consequence: A release of brake pressure can cause a loss of braking ability, increasing the risk of a crash.
Remedy
The electronic brake control module software will be updated through an over-the-air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed September 26, 2024. Owners may contact Acura customer service at 1-800-382-2238. Acura's number for this recall is UJE.
How the 2024 Acura ZDX stacks up against rivals
The most-shopped alternatives in the same segment. Each link opens a side-by-side reliability and cost comparison.
The 2024 Acura ZDX scores a 76 out of 100, placing it above the segment average of 71. This suggests a solid reliability performance for a first-year model. Complaints are moderately distributed, with the service brakes category seeing the highest concentration. Electrical system and forward collision avoidance issues are also notable but not dominant.
The vehicle has experienced four recalls, which is an elevated count but not uncommon for a new generation launch. These recalls suggest some initial teething problems, typical for a vehicle debuting new features and technologies. However, the distribution of complaints across various systems indicates no singular, pervasive flaw.
Overall, the 2024 Acura ZDX presents a moderate reliability risk, with some areas requiring attention but no critical failures dominating the landscape.
What you get in a 2024 Acura ZDX report
✓Available title brand history
✓Odometer readings & rollback detection
✓Accident & damage records
✓Auction sales with photos
✓Open safety recalls
✓Theft & stolen vehicle check
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2024 Acura ZDX — Frequently asked questions
Is the 2024 Acura ZDX reliable?
The 2024 Acura ZDX scores a 76 out of 100, placing it above the segment average of 71. This suggests a solid reliability performance for a first-year model. Complaints are moderately distributed, with the service brakes category seeing the highest concentration. Electrical system and forward collision avoidance issues are also notable but not dominant.
How many recalls does the 2024 Acura ZDX have?
4 NHTSA safety recalls have been issued for the 2024 Acura ZDX. A VIN check confirms whether any remain unrepaired on a specific vehicle.
What are the most common 2024 Acura ZDX problems?
The most-reported 2024 Acura ZDX problem areas are: Unknown Or Other (8), Service Brakes (8), Electrical System (7).
Should I run a VIN check on a 2024 Acura ZDX?
Yes. A VIN report verifies title brands, odometer history, accident records, and recall completion on a specific 2024 Acura ZDX, complementing the model-year reliability data on this page.
