Toyota Highlander vs Subaru Outback

Verdict: Toyota Highlander vs Subaru Outback

The Toyota Highlander demonstrates superior reliability with an average score of 84/100 compared to the Subaru Outback's 74/100. Despite having more recalls, the Highlander has a significantly lower owner complaint rate at 5.8 per 10,000 vehicles sold versus the Outback's 26.1, indicating fewer issues relative to sales volume. Additionally, the Highlander benefits from lower estimated annual repair costs at $489, compared to the Outback's $607. These factors collectively highlight the Highlander as the more reliable choice in the midsize SUV segment.

Reliability problem analysis

The Subaru Outback has a higher total number of complaints compared to the Toyota Highlander, with visibility/wiper and electrical system issues being the most prevalent, though the electrical system has a higher crash linkage with 8 incidents. In contrast, the Toyota Highlander has significant concerns with the power train and service brakes, with the latter having 10 crash-linked complaints, indicating a potential safety issue. Notably, the Highlander has a considerably high number of air bag-related complaints, with 41 linked to crashes, compared to the Outback's 15, highlighting a critical area of concern for the Highlander. Both models show vulnerabilities in their electrical systems and engines, but the Highlander's air bag and service brake issues present more severe safety implications.

Which one to buy

If you prioritize low running costs and fewer owner complaints, the Toyota Highlander might be the better choice for you. With a higher reliability score of 84/100, it has significantly fewer owner complaints at 5.8 per 10,000 sold and a lower estimated annual repair cost of $489. Despite having more total recalls, the Highlander's repair frequency is slightly better at 0.3 times per year.

On the other hand, if you are willing to accept slightly higher repair costs and prioritize features offered by Subaru, the Outback could be a good fit. It has a reliability score of 74/100 and an estimated annual repair cost of $607. While it has a higher rate of owner complaints at 26.1 per 10,000 sold, its major repair risk is slightly lower at 12%. This model is suitable if you value its unique features and are comfortable with addressing issues related to visibility, wipers, and the electrical system.

Cost of ownership

Based on independent repair cost data, the Subaru Outback incurs an annual repair cost of $607, which is $118 more than the Toyota Highlander at $489 per year. Over five years, this translates to a $590 difference. The Outback also visits the repair shop more frequently, with 0.4 visits per year compared to the Highlander's 0.3 visits. While the Outback has a slightly lower major repair risk at 12% versus the Highlander's 13%, the overall lower cost and reduced repair frequency make the Highlander the better value for cost-conscious buyers seeking reliability and lower maintenance expenses.