Hyundai Tucson vs Mazda CX-5

Verdict: Hyundai Tucson vs Mazda CX-5

The Mazda CX-5 demonstrates superior reliability with an average score of 93/100 compared to the Hyundai Tucson's 83/100. The CX-5 also has fewer recalls, totaling 11 over nine years, and a lower owner complaint rate of 5.6 per 10,000 units sold, while the Tucson records 8.9 per 10,000. Although the estimated annual repair costs are slightly higher for the CX-5 at $447 compared to the Tucson's $426, the Mazda's stronger reliability score and lower complaint and recall rates make it the more dependable choice. Both models share common issues such as engine and electrical system concerns, but the CX-5's overall reliability makes it a better option in the compact SUV segment.

Reliability problem analysis

The Hyundai Tucson presents a higher total complaint count compared to the Mazda CX-5, with notable issues in engine and power train components, which together account for 657 complaints and 14 crash-linked incidents. In contrast, the Mazda CX-5's most significant problem area is the engine, with 263 complaints, but with fewer crash-linked events than the Tucson. Both vehicles exhibit considerable concerns with the electrical system and service brakes, though the Tucson shows a higher frequency and severity in crash-linked brake issues. Additionally, the Mazda CX-5's vehicle speed control and air bag systems have a relatively high number of crash-linked complaints, indicating potential safety vulnerabilities.

Which one to buy

If you prioritize reliability and fewer issues, consider the Mazda CX-5. With a higher reliability score of 93/100, it has fewer recalls (11) and complaints (5.6 per 10,000 sold) compared to the Hyundai Tucson. This model also presents a slightly lower major repair risk at 8%. While its estimated annual repair cost is a bit higher at $447, the peace of mind from its reliability might be worth the marginal difference.

On the other hand, if you are more budget-conscious regarding repair costs, the Hyundai Tucson might be suitable for you. It offers a lower estimated annual repair cost of $426 and maintains the same repair frequency as the CX-5 at 0.3 times per year. Despite a higher number of recalls and a slightly higher major repair risk at 10%, it could be an economical choice if you are willing to manage potential engine and power train issues.

Cost of ownership

The Hyundai Tucson and Mazda CX-5 have similar maintenance profiles, with both requiring approximately 0.3 repair visits per year. However, the Tucson is slightly less expensive to maintain annually, with repair costs averaging $426 compared to the CX-5's $447. Over five years, this results in a $105 savings with the Tucson. Despite this, the Tucson's major repair risk is higher at 10%, versus 8% for the CX-5. For cost-conscious buyers, the Tucson offers a marginally lower annual expense, but the CX-5 presents a slightly lower risk of significant repairs, making it potentially more reliable over time.