Toyota Highlander vs Ford Explorer

Verdict: Toyota Highlander vs Ford Explorer

The Toyota Highlander outshines the Ford Explorer in reliability, boasting an average reliability score of 84/100 compared to the Explorer's 68/100. With fewer recalls over nine years (66 for the Highlander versus 117 for the Explorer) and a lower owner complaint rate of 5.8 per 10,000 sold versus the Explorer's 6.8, the Highlander demonstrates greater dependability. Additionally, independent repair cost estimates favor the Highlander, with an annual cost of $489 compared to the Explorer's $732. The key differentiators are the Highlander's higher reliability score and lower repair costs, making it the more reliable choice in the midsize SUV segment.

Reliability problem analysis

The Ford Explorer exhibits a higher overall number of complaints compared to the Toyota Highlander, with significant issues in the power train and structure categories. Notably, the Explorer's power train problems are linked to 12 crashes, a higher count than the Highlander's five crash-linked incidents in the same category. Conversely, the Highlander has a substantial number of air bag complaints, which are associated with 41 crashes, indicating a critical safety concern not mirrored in the Explorer's profile. Both models face challenges with their electrical systems and structures, but the Explorer's issues are more prevalent, while the Highlander shows a unique vulnerability in air bag-related incidents.

Which one to buy

If you prioritize low running costs and high reliability, the Toyota Highlander is your best choice. With a reliability score of 84/100 and an estimated annual repair cost of $489, it offers peace of mind and affordability. The Highlander has fewer recalls (66) and a slightly lower major repair risk (13%), making it a dependable option for families seeking longevity and fewer unexpected expenses.

On the other hand, if you are drawn to the Ford Explorer for its features or design, be prepared for higher maintenance costs. With a reliability score of 68/100 and an estimated annual repair cost of $732, it demands more attention. While it has a slightly lower repair frequency (0.2/yr), the major repair risk is higher at 14%. Choose the Explorer if you value its specific offerings and are comfortable with the potential for increased upkeep.

Cost of ownership

The Ford Explorer has an annual repair cost of $732, which is $243 more than the Toyota Highlander's $489, equating to a $1,215 difference over five years. Although the Explorer visits the repair shop less frequently at 0.2 times per year compared to the Highlander's 0.3 visits, the Explorer's 14% major repair risk slightly exceeds the Highlander's 13%. For cost-conscious buyers, the Toyota Highlander offers a better value with significantly lower annual repair expenses, despite a marginally higher repair frequency, and offers a comparable risk of major repairs based on independent repair cost data.