Toyota Grand Highlander vs Ford Explorer

Verdict: Toyota Grand Highlander vs Ford Explorer

The Toyota Grand Highlander exhibits superior reliability with an average score of 85/100 compared to the Ford Explorer's 68/100. Despite a slightly higher rate of owner complaints at 8.2 per 10,000 sold, the Grand Highlander has significantly fewer recalls over three years (10) than the Explorer’s 117 over nine years. While the Explorer has a known annual repair cost of $732, the Grand Highlander's reliability score suggests potentially lower maintenance issues. Overall, the Toyota Grand Highlander stands out as the more reliable choice, largely due to its higher reliability score and lower recall history.

Reliability problem analysis

The Ford Explorer shows a higher propensity for power train issues, with 618 complaints and 12 linked to crashes, indicating a significant area of concern. Additionally, the Explorer has numerous complaints in the structure and electrical system categories, with several crash-linked reports in service brakes and steering. In contrast, the Toyota Grand Highlander has a lower total number of complaints, with the highest being in the unknown or other category, and only the air bags category showing any crash-linked incidents. The Grand Highlander appears to have fewer severe issues across the board, particularly in areas critical to vehicle safety and performance, such as the power train and brakes.

Which one to buy

If you prioritize reliability and peace of mind, the Toyota Grand Highlander is a strong contender. With a reliability score of 85/100 and only 10 recalls, this model offers a more dependable experience. Despite having a slightly higher rate of owner complaints at 8.2 per 10,000 sold, its track record in major areas like the power train and electrical system remains solid, making it an excellent choice for those who want fewer disruptions.

On the other hand, if you're balancing reliability with budget considerations, the Ford Explorer could be suitable. While it has a lower reliability score of 68/100, the estimated annual repair cost is $732, which could be manageable depending on your financial situation. However, keep in mind the higher number of recalls (117) and a 14% risk of major repairs. This option might suit you if you're prepared for potential repairs but appreciate the Explorer's overall features and design.

Cost of ownership

According to industry estimates, the Ford Explorer incurs an annual repair cost of $732, with a repair frequency of 0.2 visits per year and a 14% chance of needing a major repair. While specific data for the Toyota Grand Highlander isn't provided, Toyota vehicles are generally known for their reliability and lower maintenance costs. The Explorer's repair frequency is relatively low, but the 14% risk of major repairs suggests potential high-cost incidents.

For cost-conscious buyers, the Explorer's predictable repair frequency and costs might seem manageable, but the risk of major repairs is a concern. Without specific data, the Toyota Grand Highlander is presumed to offer better value due to Toyota's reputation for durability and lower long-term maintenance expenses.