Mazda CX-90 vs Ford Explorer

Verdict: Mazda CX-90 vs Ford Explorer

The Ford Explorer demonstrates a stronger reliability profile than the Mazda CX-90, with an average reliability score of 68 out of 100 compared to the CX-90's 51. Although the Explorer has faced 117 recalls over nine years, its owner complaints per 10,000 sold are significantly lower at 6.8 versus the CX-90's 111.2. Additionally, independent repair cost estimates for the Explorer are available at $732 annually, while this data is not provided for the CX-90. Despite both vehicles sharing issues with their powertrain and electrical systems, the Explorer's lower complaint rate and higher reliability score make it a more dependable choice.

Reliability problem analysis

The Ford Explorer shows a significant number of complaints in the power train category, with 618 issues and 12 crash-linked incidents, indicating a notable reliability concern in this area. In contrast, the Mazda CX-90, with only 280 total complaints, has steering as its most reported issue, comprising 80 complaints with 5 linked to crashes. The Explorer also has a high incidence of structure-related complaints, while the CX-90's complaint profile is more evenly distributed across various systems, with fewer crash-linked issues overall. Both models have electrical system concerns, but the Explorer's higher complaint numbers suggest broader reliability challenges.

Which one to buy

If you prioritize reliability and fewer owner complaints, the Ford Explorer might be the better choice for you. With a reliability score of 68/100, it surpasses the Mazda CX-90's score of 51/100. The Explorer also has significantly fewer owner complaints at 6.8 per 10,000 sold, compared to the CX-90's higher rate of 111.2. Despite having a higher number of recalls historically, the Explorer's estimated annual repair cost of $732 and a lower repair frequency of 0.2/year make it a stable option for those seeking a dependable vehicle.

On the other hand, if you are concerned about recall frequency, the Mazda CX-90, with only 13 recalls, might catch your attention. However, keep in mind that the CX-90's reliability data is less comprehensive, lacking specific repair cost and frequency information. Consider this model if you're more focused on other features like steering and forward collision avoidance, but be prepared for potential issues given its higher rate of owner complaints.

Cost of ownership

The Ford Explorer has an estimated annual repair cost of $732, with owners visiting the repair shop approximately once every five years. There's a 14% chance of encountering a major repair, meaning around one in seven Explorers may face significant issues over time. In contrast, specific data for the Mazda CX-90's repair costs and frequency aren't available, but Mazda models generally have a reputation for reliability.

For cost-conscious buyers, the Ford Explorer's detailed repair data offers a clearer picture of potential expenses. However, the Mazda CX-90 might still be appealing due to Mazda's overall reliability, despite the lack of precise figures.