Toyota Highlander vs Chevrolet Traverse

Verdict: Toyota Highlander vs Chevrolet Traverse

The Toyota Highlander outperforms the Chevrolet Traverse in terms of reliability, with an average reliability score of 84/100 compared to the Traverse's 68/100. Despite the Highlander having more recalls (66 over 9 years versus the Traverse's 19), it has a lower owner complaint rate of 5.8 per 10,000 sold, compared to 7.2 for the Traverse. Additionally, the Highlander's estimated annual repair cost is significantly lower at $489 compared to the Traverse's $656. These factors, along with fewer common issues, make the Highlander a more reliable choice in the midsize SUV segment.

Reliability problem analysis

The Chevrolet Traverse and Toyota Highlander exhibit distinct problem profiles, with the Traverse showing a higher frequency of power train and electrical system issues, totaling 431 and 222 complaints respectively, compared to the Highlander's 485 and 134 complaints in the same categories. Notably, the Highlander has a significant number of air bag complaints, with 162 reports and 41 of these linked to crashes, a concern that is not mirrored in the Traverse's data. Both vehicles have comparable issues with service brakes, but the Highlander records a higher number of crash-linked incidents at 10 compared to the Traverse's 7. While the Traverse reports more engine-related complaints overall, the Highlander has a diverse spread of issues across different systems, including a notable number of structure-related complaints.

Which one to buy

If you prioritize low running costs and reliability, the Toyota Highlander is the better choice. With a reliability score of 84/100, lower owner complaints at 5.8 per 10,000 sold, and an estimated annual repair cost of $489, the Highlander offers peace of mind and more affordable maintenance. It also has a lower major repair risk of 13% and fewer repair visits per year, making it ideal for those who want a dependable vehicle with minimal fuss.

On the other hand, if you're open to a slightly higher repair cost in exchange for a different driving experience, the Chevrolet Traverse might appeal to you. Although it has a reliability score of 68/100 and a higher major repair risk of 18%, it could suit drivers who are less concerned about repair frequency and are drawn to its specific features or design. However, keep in mind the Traverse's higher owner complaints and issues with critical systems like the power train and electrical system.

Cost of ownership

The Chevrolet Traverse and Toyota Highlander differ notably in maintenance and repair costs. Based on industry estimates, the Traverse has an annual repair cost of $656, requiring 0.4 repair visits per year, with an 18% risk of major repairs. In contrast, the Highlander is more economical, costing $489 annually for repairs, with a slightly lower frequency of 0.3 visits per year and a reduced 13% risk of major repairs.

Over five years, the Traverse could cost $835 more than the Highlander, making the Highlander a better value for cost-conscious buyers who prioritize lower repair costs and reduced risk of significant repairs.