Chevrolet Traverse vs Mazda CX-9

Verdict: Chevrolet Traverse vs Mazda CX-9

The Mazda CX-9 demonstrates superior reliability compared to the Chevrolet Traverse with a higher average reliability score of 76/100 versus 70/100. It also has a significantly lower recall count, with just 6 recalls over 6 years compared to the Traverse's 19 over 9 years. While the CX-9 has more owner complaints per 10,000 vehicles sold, its estimated annual repair cost is notably lower at $539, compared to the Traverse's $656. The key differentiator is the CX-9's more favorable recall history and lower repair costs, making it a more reliable choice overall.

Reliability problem analysis

The Chevrolet Traverse exhibits a higher volume of complaints, particularly in the power train and electrical system, with 431 and 222 complaints respectively, and a notable number of crash-linked incidents in these areas. In contrast, the Mazda CX-9 has significantly fewer total complaints, with the engine category being the most prevalent at 95 complaints but without any crash-linked issues. Both models report issues with service brakes, but the Traverse has a higher severity with seven crash-linked complaints compared to the CX-9's two. Additionally, the Traverse shows more diversity in problem areas, whereas the CX-9's complaints are more concentrated in fewer categories.

Which one to buy

If you prioritize lower running costs and fewer repair surprises, the Mazda CX-9 might be your best bet. With a reliability score of 76/100, it edges out the Chevrolet Traverse and boasts fewer recalls—only 6 compared to the Traverse's 19. The CX-9 also presents a lower major repair risk at 10%, and its estimated annual repair cost is lower at $539. While it has a higher rate of owner complaints per 10,000 sold, the overall reliability indicators suggest it might be a more economical choice over time.

However, if you value a lower frequency of repairs and can manage slightly higher repair costs, consider the Chevrolet Traverse. With a repair frequency of 0.4 per year and fewer owner complaints per 10,000 sold, it may offer a more stable ownership experience despite its slightly lower reliability score of 70/100. Just be aware of its top issues, notably in the power train and electrical system, which may require attention.

Cost of ownership

Based on industry estimates, the Chevrolet Traverse incurs an annual repair cost of $656, which is $117 more than the Mazda CX-9's $539 annual cost. Over five years, this results in a $585 difference. The Traverse also has a lower repair frequency at 0.4 visits per year compared to the CX-9's 0.6 visits, but the major repair risk is higher at 18% versus the CX-9's 10%. For cost-conscious buyers, the Mazda CX-9 presents a better value due to its lower overall repair costs and reduced risk of major repairs, despite more frequent minor repairs.